Onboarding Process

What we include

Our onboarding team works with you to launch on Venta. Standard onboarding includes:

• Account setup and tenant configuration (roles, taxes, receipt basics).
• Menu ingestion: we help feed your menu (categories, items, modifiers) from your existing sheets or exports where possible.
• One (1) complimentary live product demo tailored to your service model.
• One (1) complimentary training session for your core staff (POS, kitchen, or floor — agreed during onboarding).

Additional sessions

Extra demo or training sessions beyond the included ones are available on request.

Each additional demo or training session is charged at PKR 500 per session, payable before the session is scheduled.

Your responsibilities

Provide accurate menu data, floor layouts, and staff emails. Designate an owner or manager as the primary contact. Ensure devices and printers meet our hardware guidelines.

Timeline

Most single-location restaurants complete onboarding within a few business days after menu materials are received. Complex multi-location rollouts may follow a separate project plan.

Book onboarding

Start from the website demo section or register for a trial; our team will reach out to schedule your included demo and training.